Terms and conditions

Airport Line offers regular bus transportation between Tirana International Airport and Tirana Center, as well as between the Airport and the South-North Bus Terminal.

Departures are made every hour, on the hour: for the Center 24 hours a day, 7 days a week; for the South-North Terminal 07:00–18:00.

If the bus fills up before the departure time, it leaves immediately and a second bus leaves at the scheduled time.

The service does not require advance booking and is open to all passengers.

Tickets are purchased inside the bus while boarding, or online at luna.al.

On the bus you pay only the ticket price. Online purchases add the bank transaction fee, shown before payment and not refunded on cancellation.

The ticket is valid for one use until 23:59 on the travel date, on any departure that day, and not tied to a specific departure.

The ticket purchased online is canceled by the ticket site itself until 1 day before travel and the ticket price is 100% refunded instantly. Closer to departure, the cancellation is made by request, which is reviewed by the office and can be accepted or rejected. After scanning the ticket, there is no cancellation.

The 14-day right of withdrawal that applies to some distance purchases does not apply to passenger transport services. A ticket purchased online can be cancelled and refunded only under the conditions above.

Children occupying a seat pay full fare.

The ticket is personal and non-transferable.

Albanian citizens with disabilities receive a 50% discount, upon presentation of the disability booklet.

Each passenger can take 2 large pieces of luggage and 2 small bags.

Bicycles and other large items are charged an extra 500 L (ca. 5,50 €), paid on board.

On night departures the buses may not have enough luggage space, so if you have a bicycle please ask in advance.

The operator is not responsible for the loss, damage or theft of luggage during the trip. Passengers are responsible for the supervision of their belongings.

Pets are allowed on the bus only inside a pet carrier or transport crate.

Small pets may travel with their owner. If the carrier takes up a seat, the full fare applies.

Pets placed in the luggage hold, inside their carrier, travel free of charge.

Passengers must follow staff instructions at all times.

Smoking, alcohol consumption and inappropriate behavior are prohibited.

Eating and drinking are prohibited during the trip.

Violation of these rules May result in exclusion from the trip, without refund.

The operator aims to respect the schedules, but is not responsible for delays caused by traffic, weather or external factors.

The route May be changed temporarily to avoid traffic or to follow a more efficient route. Official announcements are published on Luna Travel's social pages.

The operator is not responsible for missed flights caused by traffic delays, weather or other unforeseeable factors. We recommend allowing enough spare time.

The Airport Line operates with a direct route, without official intermediate stations. The driver is not obliged to make other stops along the way.

In special cases, when traffic conditions, safety and road infrastructure allow, a stop outside the official stations can be made, only if the request is made in advance, before departure. The decision is made by the staff and the stop is not guaranteed in every case.

For any information, suggestion or complaint you can contact us:

Email: info@luna.al
Telephone: +355 68 900 6146
Address: Rruga e Durrësit 75, Tiranë